Thulasi Pharmacy

Digitised store operations for a South Indian pharmacy chain — inventory, returns and product mix solved end-to-end.

80+ branches · ₹750 Cr turnover

Digital TransformationData ScienceOperations

33%

Inventory cost ↓

37%

Returns reduction

19%

Revenue improvement

Company was facing tough challenges managing inventory and SKU mix across 80+ stores.
Manual fill-in and sell-out processes were error-prone and margin-eroding.

Understood requirements: better inventory management and automated fill-in / sell-out.
Built a digitisation software integrated with their ERP and an in-house inventory tool.
Mapped product mix to store fit — surfaced which SKUs sell best in which branches.
Built a returns dashboard to manage and reduce reverse logistics costs.
Trained an ML model predicting product returns and store-level sell-through.

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